1. when you are late for a tour
✅ We reserve the right to depart without contacting you individually if you are late, and we do not accept same-day cancellations or refunds under any circumstances, including late arrivals. Please note!
2. How to verify your identity on tour day
✅ Please prepare a document to verify your identity on the day of travel. (Please show the driver the voucher on your phone, such as a booking confirmation).
3. Seat belts
✅Please wear your seat belt in the car. Failure to wear a seat belt is punishable by a fine under Taiwan's traffic laws.
4. Store valuables
✅Please be careful not to leave valuables in the car and take care not to lose anything in the car. We are not responsible for any losses.
5. Weather
✅The itinerary will not be canceled in case of rain. The order of the itinerary may change due to the weather, but all destinations will be visited. (However, in case of natural disasters such as earthquakes, typhoons, etc. a full refund will be given and we will contact you in advance.)
6. Carrier (Luggage)
✅ You can bring your own luggage (please refer to the vehicle introduction)
7. About JJ Car Insurance
✅ With 20 million NTD liability insurance for each vehicle, we will be your reliable companion throughout your trip and take care of your safety, but only accidents in the vehicle are covered by our insurance.
8. Taiwan travel insurance
✅ This tour does not include travel insurance. We recommend that you purchase travel insurance to join the tour. For insurance outside the vehicle, you must purchase our Taiwan travel insurance to be covered.
The Taiwan Tourism Bureau requires that you purchase travel insurance from a Taiwanese insurance company if you are traveling by taxi.
Taiwan Tourism Organization does not recognize travel insurance from Korea, as Korea and Taiwan do not have diplomatic relations. Therefore, you must have insurance on the day of the tour.
Also, Taiwan has many natural disaster accidents, so if you have a natural disaster accident in your car, you will not be covered by car insurance alone. The reason is that
Taiwanese car insurance does not cover natural disasters.
In particular, Hualien Tiger Mountain is prone to natural disasters such as falling rocks.
Yehliu is also near the beach, and accidents such as falling in the rain are frequent.
This insurance is designed to protect you from such accidents, so please be sure to purchase it.
✅ Passports of all tour members are required to purchase 1-day domestic travel insurance in Taiwan. (When purchasing, please enter the passport number/English name/date of birth of all tour members.)
9 .How to choose a Snapchat driver
✅ The snapshot driver is only available for tours departing from Taipei (New Taipei City).
Photos are available on a first-come, first-served basis (Northern Taipei only) and are a free service of JJ Taiwan Taxi Tour (JJ Travel) and are not included in the tour price.
10. How to get snapshots of your tour from your driver
✅ The photos will be sent to you after the tour via KakaoTalk and must be requested within 24 hours after the tour starts.
✅If you do not request a separate photo delivery within 24 hours, the photos will be deleted to protect your privacy and portrait rights and in accordance with company policy.
11.How to apply for a car seat stroller booster
✅When booking a tour, please indicate in the request box.
✅ Car seats or boosters and strollers are available for free upon prior request, but may not be available due to limited availability. (Only required for children up to 4 years old according to Taiwanese traffic laws.)
12. Can I have coffee or food in the car?
- Yes. Yes, but you may incur a car wash charge for soiling.
(See below)
[About passenger liability].
✅ In the case of vandalism in the vehicle: the cost of restoring the original state of the car
✅ In case of vehicle contamination due to vomiting, spilled drinks, etc.
✅ In case of vehicle contamination caused by vomiting, spilling drinks, etc.
✅ In case of non-payment of fare: Handover to police station
-When exiting the vehicle, please take all trash with you.
13. Tour vehicle fare increase during the Chinese New Year holiday
According to government policy, prices will increase during the Lunar New Year period.
For exact pricing inquiries, please contact us via WhatsApp/viber or LINE